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Some customers’ devices are showing ‘Connect to iTunes’ after attempting an iOS update or a restore from iTunes on a Mac or PC. If, however, you update via iTunes or your phone is bricked, you should be able to plug it into iTunes to get the update today, restoring your phone’s functionality.Īpple issued the following statement to TechCrunch. If you update your phone that way, you should never have encountered Error 53 in the first place. The update is not for users who update their iPhones over the air (OTA) via iCloud. Update: A new support document on Apple’s site has been issued that details the causes and repair methods for Error 53. Note that this is a patched version of iOS 9.2.1, previously issued, not a brand-new version of iOS.
This update will restore phones ‘bricked’ or disabled by Error 53 and will prevent future iPhones that have had their home button (or the cable) replaced by third-party repair centers from being disabled. Today, Apple is issuing an updated version of iOS 9.2.1 for users that update their iPhones via iTunes only. The error was caused by unofficial repair shops replacing the connector that ran between the Touch ID sensor in an iPhone’s home button - usually in the process of replacing faulty home button assemblies. Earlier this month, a Guardian report flagged a curious ‘Error 53’ message that was disabling iPhones.